There are a couple of different ways you can get help from Axis.

Chat Widget

On this page, our website and throughout our app there is a chat widget in the bottom right corner of the screen, which looks like this:

If you click on this, you will be able to speak to one of the team:

One of the team will get back to you as soon as we can.


Our email for feedback and support is - this will raise a ticket into our support systems and we will look into the question you have.

Raise a ticket

We have a web ticketing service available here - on this page you can raise tickets to us to;

  • Raise feedback - we love hearing feedback; good, bad or ugly!
  • Security or privacy queries - if you have a question about our security credentials or you have a data rights request.
  • Signup or login issues
  • Technical support - if you're receiving errors or something just doesn't look right to you
  • Account or billing questions - if you have any issues with your profile or subscription
  • Other questions - for anything else

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